Case Studies
At Ampliqo, we believe results speak louder than words. Our work with hospitality, wellness, retail, and lifestyle brands shows how tailored CRM strategies can amplify loyalty, increase retention, and drive measurable growth.
These are just some of the brands we’ve partnered with to transform customer relationships into lasting value. Explore our case studies to see how we’ve boosted bookings, increased footfall, strengthened retention, and unlocked new revenue streams through data-driven CRM strategies and automation.
Launched targeted email & SMS campaigns, driving a 28% increase in repeat visits within three months.
Introduced loyalty tiers and rewards, boosting customer retention by 22%.
Automated birthday & special occasion campaigns, generating a 40% uplift in celebratory bookings.
Integrated booking and spend data, providing real-time insights into 85% of active customers.
Delivered event-driven CRM workflows, resulting in a 30% increase in event attendance.
Designed referral incentives that contributed to a 15% growth in new customers.
Created performance dashboards, enabling 20% faster decision-making on marketing campaigns.
Somewhere on Earth
Oxygen Active Play
Designed and launched a full 360° CRM program for a leading UK leisure brand.
Implemented automation and personalised customer journeys to engage diverse audience segments.
Created and optimised 15+ customer segments using Microsoft Dynamics 365 to drive targeted engagement.
Increased monthly CRM-driven revenue by over 200% within 4 months.
Boosted CRM email open rates from 25% to 65%+.
Delivered weekly reporting on CRM, sales, and marketing KPIs to track performance and growth.
Impact: Ampliqo turned CRM into a growth engine, reducing reliance on third-party booking platforms and driving sustainable revenue through direct guest engagement.
Implemented a bespoke CRM strategy for a 50-room boutique hotel and its on-site restaurant & bar.
Designed and launched automated guest journeys across pre-stay, in-stay, and post-stay touchpoints
Increased direct bookings by 45% through targeted email and WhatsApp campaigns
Boosted restaurant and bar footfall by 30% with weekly offers and event-driven CRM campaigns.
Introduced loyalty segmentation that elevated repeat stays and guest retention.
Impact: Ampliqo turned CRM into a growth engine, reducing reliance on third-party booking platforms and driving sustainable revenue through direct guest engagement.
The Bickley Park Hotel
SOGOLE WELLNESS
Developed a customer lifecycle CRM program tailored to memberships, class bookings, and product sales.
Increased class attendance by 35% through personalised reminders and package promotions.
Grew membership renewals by 40% using segmentation and automated retention flows.
Enhanced E-commerce sales by 25% with targeted cross-sell and upsell campaigns.
Delivered holistic reporting dashboards to track engagement, bookings, and lifetime value.
Impact: Ampliqo’s CRM approach helped Sogole Wellness strengthen community loyalty, boost recurring revenue, and build deeper customer relationships.
Implemented a CRM-driven marketing strategy to connect online shoppers with the brand’s streetwear collections.
Launched automated customer journeys covering new subscriber onboarding, abandoned cart recovery, and post-purchase engagement.
Increased repeat purchase rate by 35% through personalised email and SMS campaigns.
Drove a 40% uplift in website traffic during product drops with targeted pre-launch and launch communications.
Built customer segmentation and loyalty flows to strengthen retention and reward frequent buyers.
Impact: Ampliqo transformed CRM into a core sales channel for AAMIL Clothing, driving sustained growth, deeper brand engagement, and stronger repeat customer value.
AAMIL Clothing
