From Strategy to Continuous Growth
At Ampliqo, we help hospitality venues and retail brands convert guest data into lasting loyalty and measurable revenue.
1. CRM Strategy
We define what success looks like for your guest and customer relationships. From luxury hotels to beach clubs and retail brands, Ampliqo 360 develops bespoke CRM strategies that turn one‑time visitors into loyal customers. We set clear objectives for retention, loyalty, and spend, and design campaign blueprints that drive measurable ROI.
2. Customer Journey Mapping
Every guest has a journey – we make sure it leads back to you. We map end-to-end guest and shopper experiences across channels: bookings, reservations, e‑commerce, in‑store visits, and VIP events. Through workshops and journey mapping, we identify key touchpoints where automation and personalised campaigns will increase repeat visits and lifetime value.
3. Creative & Loyalty Design
We define what success looks like for your guest and customer relationships. From luxury hotels to beach clubs and retail brands, Ampliqo 360 develops bespoke CRM strategies that turn one‑time visitors into loyal customers. We set clear objectives for retention, loyalty, and spend, and design campaign blueprints that drive measurable ROI.
4. Digital Development
Seamless execution for hospitality & retail CRM campaigns. From email and WhatsApp HTML builds to CRM asset production, we handle all technical aspects to ensure high deliverability and performance. Our expertise ensures multi‑language and RTL-friendly campaigns for the MENA market.
5. Campaign Management
Hands-off or hybrid – we fit your team and your pace. Whether you want us to run fully managed CRM campaigns or empower your team with a hybrid setup, we design, schedule, and optimise manual, triggered, and automated campaigns to keep your guests engaged all year round.
6. Segmentation & Personalization
Right message, right guest, right moment.
We leverage behavioural, location, and spending data to create dynamic guest segments. For restaurants, retail, and entertainment spaces, this means VIP treatment for high spenders, local deals for nearby customers, and event invites for your most engaged audiences.
7. Platform & ESP Consulting
Choose the right tools for the MENA market. With deep experience in Klaviyo, Braze, Salesforce, HubSpot, and hospitality‑specific CRMs, we ensure you have the right platform for automation and loyalty at scale. We can optimise your current setup or advise on switching to a more cost‑effective solution.
8. Data Analysis & Growth Insights
Turn guest data into revenue. Our team monitors campaign KPIs, repeat bookings, and lifetime value growth across channels. We present clear, actionable insights and continuously optimise your CRM to improve retention, revenue, and guest satisfaction.
How We Work
At Ampliqo, we help hospitality venues and retail brands convert guest data into lasting loyalty and measurable revenue.
