Our Packages
Specialty for Growth
We provide 360° CRM solutions designed specifically for hospitality and retail brands across the UAE and MENA. Whether you need a one-off activation or a long-term retainer, our packages are flexible and scalable to your growth goals.
Flexible Solutions
Built for MENA
Growth-Driven
Packages Designed for Every Stage of Growth
Discovery
Best for small or boutique venues just beginning their CRM journey.
Inclusions:
-
CRM platform setup (Klaviyo, HubSpot, Mailchimp)
-
Basic audience segmentation (recency, frequency, spend)
-
Up to 4 email/WhatsApp campaigns per month
-
1-2 guest automation flows (e.g., welcome, feedback)
-
Basic analytics dashboard + monthly performance report
Exclusions:
-
Loyalty program creation
-
Multi-property strategies
Timeline:
-
Deep custom analytics (LTV, churn tracking) Delivery
-
CRM setup and first automations: 2 weeks
-
Campaigns: Monthly, ongoing
Growth
Ideal for established venues seeking to increase retention and automate guest journeys
Inclusions:
-
Everything in Essentials tier, plus:
-
Full CRM audit & data health check
-
6-8 multi-channel campaigns/month (email, WhatsApp, or SMS)
-
Advanced automation flows (birthdays, lapsed guest win-backs, upsell flows)
-
Multi-channel guest journey mapping A/B testing & performance optimisation Dedicated account manager
Exclusions:
-
Loyalty program design or integration
-
Multi-property CRM orchestration
Timeline:
-
Full audit & journey mapping: 2-3 weeks
-
Advanced flows live: 4-6 weeks
-
Campaigns: Monthly, ongoing
Elevate
Customize for multi-property or luxury venues requiring custom loyalty and deep insights.
Inclusions:
-
Everything in Growth tier, plus:
-
Loyalty program strategy, creation & tiering Custom segmentation based on LTV, behaviour, or property
-
CRM integrations with POS, booking engines, and loyalty systems
-
Monthly strategy workshop & executive summary report
-
VIP support with weekly performance calls
Exclusions:
-
Paid media buying (available upon request)
-
Custom development outside CRM scope
Timeline:
-
Loyalty program design: 6-8 weeks
-
Multi-property orchestration: 8-12 weeks
-
Campaigns & reporting: Monthly, ongoing
Why Choose Our Packages?
Every package is built to drive loyalty, automate growth, and deliver measurable impact for hospitality & retail brands.
Growth
Our solutions are designed specifically for venues, restaurants, retail spaces, and entertainment brands in the MENA region.
Proven Growth Outcomes
Packages are structured to increase repeat bookings, improve customer lifetime value, and reduce third-party reliance.
Fast & Flexible Setup
From one-off activations to long-term retainers, we adjust to your business needs and scale as you grow.
Data-Driven & Secure
We leverage first-party data to personalize campaigns while ensuring your customer information
